Shipping policy

SHIPPING POLICY

Last updated: August 2026

Thank you for shopping with MIREVA. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

ORDER PROCESSING

Orders are processed before shipment. Processing times may vary depending on product availability, order volume, weekends, public holidays, or other operational circumstances.

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.

SHIPPING DESTINATIONS

MIREVA ships to the countries and regions currently available at checkout.

Available shipping destinations may change from time to time. If your country or region is not available during checkout, we are currently unable to ship your order to that destination.

SHIPPING RATES

Shipping charges are calculated according to the shipping option, destination, and order conditions applicable at the time of purchase.

The shipping cost applicable to your order will be displayed at checkout before you complete your purchase.

Free shipping may be available for qualifying orders or destinations when indicated at checkout.

DELIVERY ESTIMATES

Estimated delivery times are displayed at checkout where available.

Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, public holidays, transportation disruptions, or other unforeseen events.

Unless expressly stated otherwise, estimated delivery dates are not guaranteed delivery dates.

Nothing in this Shipping Policy limits any rights available to customers under applicable consumer protection law.

INTERNATIONAL ORDERS

International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Unless expressly stated at checkout that such charges are included, any applicable import duties, customs charges, or local taxes may be the responsibility of the customer.

Customs processing may also affect delivery times.

Customers are responsible for ensuring that products ordered from MIREVA may legally be imported into their destination country.

ORDER TRACKING

When tracking is available, tracking information will be provided after the order has been shipped.

Please note that tracking information may take some time to update after the carrier receives the shipment.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please review your shipping address carefully before completing checkout.

If you notice an error in your shipping information, contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

DELIVERY ATTEMPTS AND UNCLAIMED PACKAGES

Customers are responsible for following carrier instructions relating to delivery attempts, collection points, or other delivery requirements.

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package, we will contact you regarding the available options.

Any additional shipping charges will be handled in accordance with applicable law and the circumstances of the order.

DELAYED ORDERS

Occasional shipping delays may occur.

If your order is significantly delayed, please contact us so we can investigate the shipment.

Where applicable consumer law provides rights or remedies because an order was not delivered within the required or agreed period, those rights remain unaffected.

LOST PACKAGES

If tracking indicates an unusual delay or you believe your package has been lost in transit, please contact us.

We will work with the applicable carrier or fulfillment provider to investigate the shipment and determine the appropriate resolution.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible and provide your order information and, where appropriate, photographs showing the issue.

We will review the matter and provide an appropriate solution in accordance with our Return and Refund Policy and applicable law.

RETURNS

Shipping related to returns is governed by our Return and Refund Policy.

Nothing in this Shipping Policy limits any mandatory rights you may have regarding defective, damaged, incorrect, or non-conforming products.

For questions regarding shipping or your order, contact:

MIREVA

Email: solemankh4@gmail.com